Exceptional Care for Children

Fequently Asked Questions

How does my child qualify for care at Exceptional Care for Children?

Every child admitted to Exceptional Care for Children must have a skilled nursing need such as a g-tube, tracheostomy, ventilator & central line, etc.

How is my child’s stay paid for at Exceptional Care for Children?

Exceptional Care for Children accepts Delaware Medicaid, private insurance, and private pay. Other insurance options may be considered. Long-term placements require Long Term Medicaid or private insurance.

How is the admissions process started?

If your child is hospitalized or in another facility, talk to your child’s social worker or discharge planner and doctor, then contact our Social Services Director. If your child is at home, contact our Social Services Director and your child’s doctor.

Who do I call for more information about admissions?

Our Social Services Director can answer all your admissions questions.

Kareylenn Hammond, MSW
(302) 894-1001 ext 405
Fax: (302) 456-0477
khammond@exceptionalcare.org

Can I visit Exceptional Care for Children before placing my child there?

Any parent or caregiver considering placement for their child is encouraged to visit the facility prior to making a final decision.

Can I visit my child anytime and stay with them overnight at the facility?

Parents and siblings may visit anytime without limited visiting hours. Parents and siblings may also stay overnight with their child. Length of stay depends on the child’s placement category.

Can I bring my child home and care for them there after they are placed at Exceptional Care for Children?

Children placed at Exceptional Care for Children may be discharged to home if they are medically stable, the appropriate care can be obtained in the home setting, and all caregivers are appropriately trained.

Definition of Terms

Skilled Nursing
Includes care for technology-dependent children with technology such as but not limited to g/j-tube (feeding tube), tracheostomy, ventilator dependence, and IV therapies.

Transitional Care
A stop between hospital and home. Includes services for technology-dependent children who do not need a hospital level of care, but are not well enough to be cared for at home and for technology-dependent children that require such high levels of care and use such complicated equipment that their caregivers have to go through extensive training. This category of care can also provide services to families that have other circumstances that prevent their technology-dependent child from coming home directly from the hospital.

Respite
Includes care for children living in the community with their families and caregivers so that their families and caregivers can have a break from the demands of caring for a chronically ill, technology-dependent child.

Palliative Care
A unique approach to care that includes focus on all aspects of a child and their family’s life including but not limited to health and medical needs, emotional needs, spiritual needs, physical needs and family needs in an effort to improve the overall quality of life for the child. It is referred to as “caring for the whole child.”

Definition as defined by Wikipedia: Palliative care (from Latin palliare, to cloak) is any form of medical care or treatment that concentrates on reducing the severity of disease symptoms or slowing the disease’s progress. Rather than providing a cure. The goal is to prevent and relieve suffering and to improve quality of life for people facing serious, complex illness. Non-hospice palliative care is not dependent on prognosis and is offered in conjunction with curative and all other appropriate forms of medical treatment. It should not be confused with hospice care which delivers palliative care to those at the end of life.

11 Independence Way, Newark, Delaware

302-894-1001