FAQ

page-photos-05What is considered a skilled need?

Below you will find examples of possible skilled needs.

  • Feeding Tube (receiving > 50% nutrition)
  • Tracheostomy
  • Wound Care
  • Peritoneal Dialysis
  • IV Therapy
  • Ventilator Dependence

What kind of insurance does ECC work with?

Exceptional Care for Children accepts many private insurance providers, Delaware Medicaid and will work with additional State Medicaid providers on a case-by-case basis. For more information please contact Exceptional Care for Children’s Social Work Case Manager at This email address is being protected from spambots. You need JavaScript enabled to view it. .

How long does the admissions process take?

Our Admissions committee meets monthly to consider all referrals. For more specific information please contact Sarah Gabriel at This email address is being protected from spambots. You need JavaScript enabled to view it.

If my child is denied can I reapply?

If your child is denied you may reapply if there is a change in the child’s medical status that now meets the requirements for admission.

If my child is accepted are there any items that are prohibited?

Yes. Examples of these items are: powder, latex, rugs, stuffed animals, non-therapeutic furniture, bumpers on cribs, all electronics are subject to approval

Can I take my child home with me after they are admitted to ECC?

Yes, every parent/guardian must complete the training required to take the child out of the building. If a child is in our care that was previously at home with the parent/guardian then we would just ask that you come in and be checked off on all the areas showing us that you know how to care for the child medically. If there have been changes in the medical care since admission then the parent/guardian would be required to train on those areas. For liability purposes every parent/guardian must complete training.

When can I visit my child at ECC?

Parent(s)/guardian(s) are allowed to visit 24/7. We do ask that if you are going to come in past 8 pm that you call and notify nursing first that you are coming in. If you are coming in to visit after bedtime we ask that the child is not disturbed from sleeping. All other family and friends are allowed to visit between the hours of 8am -8pm.

Who can visit my child at ECC?

At admission every parent/guardian is given a visitor’s list to fill out and only those individuals listed are permitted in the building. The parent/guardian(s) can add or remove people as they wish but it is the parent/guardian(s) responsibility to notify those individuals who have been removed.

Will my child go to school if they live at ECC?

Every child that resides at ECC will be enrolled into school at the age of 3 years old. If the child has an airway meaning a trach/vent or other medical issues that cannot be managed by the school then the child must stay at ECC to attend school. A teacher from Christina School District comes in Mon-Fri to have class with the children.

Who will take care of my child’s doctor’s appointments once they live at ECC?

We have a medical secretary who schedules all appointments in accordance to ECC’s van schedule. Each child is transported to doctor’s appointments in our van and accompanied by a Nurse or CNA. The medical secretary notifies all parents of appointments by mail and a courtesy telephone call. If there are ever scheduling conflicts and parent/guardian(s) wants to be at an appointment then the parents can arrange scheduling the appointment with the medical secretary.

How Do I stay updated on my child’s medical status?

We encourage parent(s)/guardian(s) to call and check in with nursing to see how your child is doing. The doctor is here every Tues or Thurs for rounds and parent(s)/guardian(s) are welcome to come and meet with the doctor in person or call in to speak with the doctor when he/she is here. There are also quarterly Family meetings scheduled every Jan, April, July, and October with the Social Worker, Administrative nurse and any other agencies involved. This is an opportunity for the parent(s)/guardian(s) to get a thorough update and bring any questions and concerns to the meeting to discuss.